Warranties

WARRANTIES

STANDARD WARRANTY PERIODS

The standard warranty relates to Lay-Z-Spa’s bought in the UK not just directly from portablehottubspa.com
  • Lay-Z-Spa Pump Heater: 12 months from date of purchase
  • Lay-Z-Spa Cover & Liner: 6 months from date of purchase

LAY-Z-SPA FREE EXTENDED WARRANTY:

To extend your warranty for free, simply register within 28 days of purchase and we will increase your warranty with up to 6 months additional warranty for free on your Bestway Lay-Z-Spa !
TO REGISTER SIMPLY CLICK HERE TO EXTEND YOUR WARRANTY
Please Note: The warranty time is from the date of purchase. Remember that you can access up to date troubleshooting advice, technical information and FAQs at our Online Help Centre at www.bestwayaftersales.co.uk. If you are having any problems registering your extended warranty please contact the Bestway Aftersales team to log the issue.

WHO SHOULD I CONTACT ABOUT MY WARRANTY?

To make a warranty claim or for more information on your warranty, please contact our dedicated Aftersales team.
  • You can email us at : info@portablehottubspa.com
  • You can call us at : +27 78 528 7044

NB. Please note that during peak times we may be experiencing a high volume of calls and although we may not be able to answer your call immediately, we endeavour to answer all messages within 24 hours.